Thank you for choosing to shop with us. Your satisfaction is important, and we stand behind our products with a clear refund policy.
Refund Policy
If you're not completely satisfied, you may request a refund within 14 days of delivery. To request a refund, simply contact our support team with your order details.
Refund at a glance:
| How you request | Refund amount |
|---|---|
| Contact us directly | 100% full refund |
| Refund request made through your payment provider (credit card issuer, bank, or PayPal) | 50% partial refund |
We strongly encourage you to reach out to us directly — it's faster and simpler.
How to request a refund: Visit our Contact Us page and send a support email with your order details. We'll process eligible refunds within 1 business day.
Important: The 14-day refund applies only when you contact us directly through this website. Refund requests made through your payment provider are subject to the 50% policy above.
Returns
Returns are handled by email because all products are delivered digitally. There are no return fees or restocking fees. Our support team will provide instructions for deactivation, access cancellation, or any related return steps by email.
Non-Refundable Situations
Requests submitted more than 14 days after delivery may be declined unless otherwise required by applicable consumer law.
How Refunds Are Processed
- Approved refunds are returned through your original payment method whenever possible.
- Processing begins within 2 business days of approval.
- Your bank, card issuer, or PayPal account may take additional time to post the funds.
- We'll notify you by email when your request is approved, declined, or needs more information.
Refunds & Disputes
If you file a payment dispute, we may need to respond through your payment provider rather than processing a direct refund. Reaching out to our support team first is usually the fastest way to resolve any order issue.